Quest Medical Supply can design, build and implement monitoring solutions that will exceed your expectations and requirements.
At Quest Medical Supply, weu2019re a small team that punches above our weight. For over 25 years, weu2019ve worked closely with hospitals and healthcare teams to design, build, and support patient monitoring systems that simply worku2014day in and day out.
nWe specialize in Philips IntelliVue monitoring solutions, and we know these systems inside and out. Our goal isnu2019t just to meet specs or deadlines u2014 itu2019s to make sure your equipment runs reliably, your staff feels supported, and your patients are protected. In short, itu2019s about long-term value.
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Seamless from start to finish
Survey-ready every time
Fastest delivery we have seen
Reliable telemetry fleet, year after year
Fast, Reliable Telemetry Support
Outstanding shutdown transition support
Refurbished quality exceeded expectations
True 24/7 support
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Clinical equipment insights, maintenance best practices, and industry news from the Quest Medical Supply team.
Your Go-To Partner for Healthcare Equipment Management and Support
At Quest Medical Supply, we may be a small team, but we get big things done. Since 2001, we’ve partnered with hospitals and health systems across the country to keep clinical equipment running smoothly and patients cared for without interruption.
From flexible rental programs to hands-on biomedical maintenance, real-time asset tracking, and fast shutdown support, we jump in where you need us most.
Have a question?
Browse our most frequently asked questions below, or reach out to our team directly — available 24 hours a day, every day of the year.
What patient monitoring systems does Quest Medical Supply install and service?
Quest Medical Supply specializes in Philips IntelliVue patient monitoring systems — including bedside monitors, central stations, telemetry units, and networking infrastructure. We also service GE HealthCare and Nihon Kohden monitoring platforms. Our certified biomedical technicians handle everything from new system installation and configuration to repairs, and ongoing preventive maintenance.
How quickly can Quest dispatch a technician for repair service?
For critical equipment failures, Quest Medical Supply treats every service request as urgent. Our biomedical support team is available 24/7/365 — phone, email or FaceTime. Most facilities on active service agreements receive same-day or next-day support. Depending on distance biomed’s can be dispatched next day depending on urgency and warranty at purchase. Remote diagnostics are often available immediately to triage the issue.
Does Quest Medical Supply offer preventive maintenance programs?
Yes. Every client enrolled in our biomedical service program receives a tailored PM schedule based on OEM specifications and regulatory requirements. Our technicians inspect, test, and document each unit to JCAHO and DNV standards.
Can Quest Medical Supply assist during hospital unit closures or transitions?
Yes. Quest Medical Supply’s system shutdown and transition services are designed specifically for hospitals managing unit closures, consolidations, and facility relocations. We coordinate the safe de-installation, transport, and reinstallation of monitoring systems — ensuring continuity of care and full equipment accountability throughout the transition.
How do I request service or schedule a system installation?
You can reach Quest Medical Supply by phone, or by email — 24 hours a day, every day. New clients can request a facility consultation to assess current systems and develop a service plan.
